The Human Touch: How trust and human skills will drive success in the AI future
Take your trust to the next level with our panel webinar recording.
The Human Touch: How trust and human skills will drive success in the AI future
Take your trust to the next level with our panel webinar recording.
Panel Webinar Recording
Are you equipping yourself (and your kids) with the right career skills for the AI era? Every layoff headline intensifies the pressure, but the real threat is lagging behind others who can deftly command AI’s power.
Revisit our must-see webinar exploring how to gain confidence and thrive in this rapid change. Our panel of innovators inside the shift candidly discuss:
The indispensable human skills, attitudes and experiences that AI can’t replicate
What companies expect from leaders and workers now
What parents need to know to prepare future generations
This lively panel discussion, moderated by Ipsos Senior Client Officer Laurie Bae, delved into the evolving landscape of AI and its profound impact on the workforce, education and talent acquisition.
The panel featured insights from Kristen Vines, chief people officer of mobile vision platform, Hayden AI; Josh Payne, founder of website optimization platform, Coframe; Charlotte Gjedsted, dean of technology at Lick-Wilmerding High School; and Anna McAvoy from Ipsos’ Corporate Reputation team.
Key highlights and takeaways:
Human oversight remains crucial:
Kristen Vines highlighted the importance of human oversight in leveraging AI, emphasizing the need for strategic skills and cross-functional capabilities. AI adoption necessitates a different level of leadership to ensure efficiency and accuracy, as AI cannot always be relied upon to be accurate.
"It doesn't change that the work has to be done, it changes the work that humans are doing. So we really are looking for a different level of leadership and a different level of skillset to be able to come in and do those roles. …"
Evolving skills demand:
Josh Payne stressed the importance of having a sense of agency and strategic mindset, noting that the job market now values those who can navigate both strategic and tactical levels of abstraction.
"From a day-to-day function on the job, what that really means is being able to traverse the levels of abstraction, the levels of strategic, like versus tactical."
Educational challenges and opportunities:
Charlotte Gjedsted emphasized the balance required in education, blending AI and fundamental skill-building while preserving creativity in humanities.
"When you're in K-12, the learning happens in the struggle and in the journey. And I think the tension that I see with our students and our faculty revolves around when students are trying to use AI to circumvent that journey."
Adapting recruitment strategies:
Kristen Vines shared insights into adapting recruitment processes with AI tools to enhance efficiency while maintaining the importance of human connection in employment.
"It's important that people really put some time and effort into pointing out the skills that would differentiate them, that could get picked up, that would match that job role that we're hiring for."
Fostering curiosity and a growth mindset:
Josh Payne suggested that curiosity is a 'muscle' that must be trained, crucial for adapting to new AI landscapes and maintaining a proactive, explorative mindset.
"[Curiosity] is going to be one of the absolute most important skills in this next era is because at the core, curiosity is the ability of your mind to traverse these levels of agency and exploration and going all the way from the low level to the high level."
Leveraging arts education for critical thinking and tech literacy:
Anna McAvoy emphasized the often underestimated technological literacy and critical thinking skills that arts graduates bring, essential in complementing AI's capabilities.
"As an employer, when we see somebody with an arts degree, we actually forget that that person's actually probably more technologically literate than we are. ... So they have, on the one hand, this ability to be a critical thinker, which is what AI can't do and is what we need."
